Payment Policy

Payment Policy

Thank you for shopping with Blue Horse International. We are committed to providing a secure and convenient payment experience for all our customers. Please read our Payment Policy before placing an order.

1. Accepted Payment Methods

We accept the following payment methods through our secure payment partners:

  • UPI

  • Credit Cards (Visa, Mastercard, RuPay, American Express*)

  • Debit Cards

  • Net Banking

  • Digital Wallets (where available)

  • Cash on Delivery (COD), where serviceable

*Availability of payment methods may vary depending on your payment gateway and location.

2. Secure Payments

All online payments are processed through trusted and secure payment gateway providers using industry-standard encryption technology.

Blue Horse International does not store your complete credit card, debit card, CVV, UPI PIN, or banking credentials.

3. Order Confirmation

Your order will be confirmed only after successful payment authorization (except for eligible Cash on Delivery orders).

Once your order is confirmed, you will receive an order confirmation via email and/or SMS (where applicable).

4. Failed Transactions

If your payment fails:

  • Please verify your payment details and try again.

  • If the amount has been debited but the order is not confirmed, the amount is usually reversed by your bank or payment provider within their standard processing time.

  • If the issue persists, please contact our customer support team.

5. Cash on Delivery (COD)

Cash on Delivery is available only for selected locations and eligible order values.

Blue Horse International reserves the right to disable COD for certain products, locations, or customers based on operational or risk considerations.

6. Pricing

All prices displayed on our website are in Indian Rupees (INR).

Prices are subject to change without prior notice.

In the event of an obvious pricing error, Blue Horse International reserves the right to cancel the order and issue a full refund if payment has already been received.

7. Taxes

Applicable GST and other taxes, where required, are calculated in accordance with Indian laws and will be displayed during checkout.

A GST invoice will be provided for eligible orders.

8. Refunds

Approved refunds will be processed to the original payment method used for the purchase unless otherwise agreed.

Refunds are generally initiated within 5–7 business days after approval. The time taken for the amount to reflect in your account depends on your bank or payment service provider.

For complete details, please refer to our Return & Refund Policy.

9. Fraud Prevention

To protect our customers and business from fraudulent transactions, Blue Horse International reserves the right to:

  • Verify payment information.

  • Request additional verification when necessary.

  • Cancel orders suspected of fraud, misuse, or unauthorized activity.

If an order is cancelled for security reasons after payment has been received, the full amount will be refunded.

10. Payment Disputes

If you believe there has been an error with your payment, please contact our customer support team as soon as possible.

We will investigate the matter and work with our payment partners to resolve the issue promptly.

11. Contact Information

For any payment-related questions or assistance, please contact us:

Blue Horse International

Website: https://www.bluehorseinternationalfoods.com

Email:  bluehorseinternational19@gmail.com

Phone: +91 9998743544

Registered Business Address:
G-6 OPERA HEIGHTS GANDEVI ROAD ITALVA NAVSARI-39445

Business Hours:
Monday – Saturday: 10:00 AM – 7:00 PM IST

By placing an order on our website, you acknowledge that you have read and agreed to this Payment Policy.