Terms of service

Terms of Service

 

Welcome to Blue Horse International ("Company", "we", "our", or "us"). These Terms of Service govern your use of https://www.bluehorseinternationalfoods.com and all purchases made through our website.

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • You are legally capable of entering into a binding contract.

2. Products

We make every effort to display product descriptions, images, prices, and availability accurately.

However:

  • Product packaging may vary from images shown.

  • Imported products may undergo manufacturer packaging changes without prior notice.

  • Minor variations in appearance do not affect product quality or authenticity.

3. Pricing

All prices displayed are in Indian Rupees (INR).

Prices are subject to change without prior notice.

In the event of an obvious pricing error, we reserve the right to cancel the order and issue a full refund.

4. Orders

We reserve the right to:

  • Accept or reject any order.

  • Limit quantities purchased.

  • Cancel orders suspected of fraud or unauthorized activity.

  • Cancel orders due to product unavailability.

If an order is cancelled after payment, the applicable refund will be processed to the original payment method.

5. Payment

We accept payments through secure and trusted payment gateways.

Available payment methods may include:

  • UPI

  • Credit Cards

  • Debit Cards

  • Net Banking

  • Wallets

  • Cash on Delivery (where available)

Payment information is securely processed by our payment partners. We do not store your complete payment credentials.

6. Shipping

Shipping timelines are estimates and may vary depending on:

  • Customer location

  • Courier availability

  • Weather conditions

  • Public holidays

  • Operational delays

Please refer to our Shipping Policy for complete shipping information.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

As we deal in imported food and beverage products, returns are accepted only under eligible conditions such as:

  • Wrong product received

  • Damaged product

  • Defective product

  • Expired product

Please refer to our Return & Refund Policy for complete details.

8. Product Availability

Products displayed on the website are subject to availability.

If a product becomes unavailable after an order is placed, we will notify you and process a replacement or refund, where applicable.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Product photographs

  • Website design

  • Graphics

  • Text

  • Branding

is the property of Blue Horse International or its respective owners and is protected under applicable intellectual property laws.

Unauthorized copying, reproduction, or commercial use is prohibited.

10. User Responsibilities

You agree not to:

  • Provide false information.

  • Misuse the website.

  • Attempt unauthorized access to our systems.

  • Interfere with website functionality.

  • Engage in fraudulent or unlawful activities.

11. Limitation of Liability

To the maximum extent permitted by law, Blue Horse International shall not be liable for:

  • Indirect or consequential damages.

  • Delays caused by third-party logistics providers.

  • Losses arising from incorrect customer information.

  • Events beyond our reasonable control, including natural disasters, strikes, or government restrictions.

Our total liability shall not exceed the amount paid for the relevant order.

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, policies, or practices of those websites.

13. Privacy

Your use of our website is also governed by our Privacy Policy.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in Navsari, Gujarat, India.

15. Changes to These Terms

We reserve the right to modify these Terms of Service at any time.

Any updates will be posted on this page with a revised Effective Date.

Continued use of the website after changes are published constitutes acceptance of the updated Terms.

16. Contact Information

Blue Horse International

Website: https://www.bluehorseinternationalfoods.com

Email: bluehorse.international13@gmail.com
          bluehorseinternational19@gmail.com

Phone: +91 9998743544 

Business Address: G-6 OPERA HEIGHTS GANDEVI ROAD ITALVA NAVSARI-396445

Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM IST

By using this website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.